Terms and conditions

1. Who we are

The Service is operated by Ask Bengaluru, an independent information service in Karnataka, India (“we”, “us”). We are not affiliated with, endorsed by or acting for KSRTC, KKRTC, NWKRTC, BMTC, BMRCL, Kerala RTC or any government body. Corporation names and logos belong to their owners and are used only to identify the operator of a bus.

2. What the Service is

The Service compiles publicly published bus-stand departure sheets, metro information and other transport data, adds estimates (arrival times, journey durations, next-train times), and lets riders share a bus's live position with each other. It is provided for general information to help you plan. It is not a ticketing service, and we do not sell tickets or take bookings.

3. Accuracy of timings

ಸೂಚನೆ: ಇಲ್ಲಿ ನೀಡಿರುವ ಬಸ್ ಸಮಯಗಳು ಮತ್ತು ವಿವರಗಳು ಸಾಮಾನ್ಯ ಮಾಹಿತಿಗಾಗಿ ಮಾತ್ರ. ಇವು ಸಂಪೂರ್ಣವಾಗಿ ನಿಖರವಾಗಿರದೇ ಇರಬಹುದು. ಟ್ರಾಫಿಕ್, ಹವಾಮಾನ ಪರಿಸ್ಥಿತಿ ಅಥವಾ ಕಾರ್ಯಾಚರಣಾ ನಿರ್ಧಾರಗಳ ಕಾರಣದಿಂದ ಬಸ್ ಸಮಯಗಳಲ್ಲಿ ಬದಲಾವಣೆ ಸಂಭವಿಸಬಹುದು.

Bus timings and details are for general reference and may not be entirely accurate. Timings change because of traffic, weather, festivals and operational decisions. Arrival times at intermediate towns, “reaching” times, metro next-train times and live positions are estimates. Live positions depend on riders choosing to share and on their phone's GPS. Always confirm with the corporation's enquiry counter or official app before a time-critical journey. We are not responsible for missed buses, missed connections or any cost arising from reliance on the Service.

4. Accounts

• You must be at least 13 years old to create an account, and at least 18 to request a free-ticket reward.
• Give accurate information and keep your password secret. You are responsible for activity under your account.
• One account per person. We may suspend or close accounts that break these terms.
• You can delete your account at any time in the app or as described at /delete-account/.

5. What you submit

You may submit bus details, plate numbers, reports, feedback, business listings, reviews, photos, rentals and community posts (“Submissions”). By submitting you confirm the content is accurate to the best of your knowledge, that you have the right to share it, and you grant us a worldwide, royalty-free licence to use, edit, publish and distribute it as part of the Service. Bus details you add are published at once; we may review, edit, reject or remove any Submission at any time without notice. Do not submit anything unlawful, false, defamatory, hateful, sexually explicit, infringing, or that contains other people's personal data (for example a driver's photo or phone number).

6. Live location sharing

“I am on this bus” is voluntary. Share only while you are actually on that bus; sharing from elsewhere, spoofing GPS or automating pings is prohibited and forfeits rewards. Positions you share are combined with other riders' and shown as the bus's position; see the Privacy policy.

7. Rewards programme

• Points are awarded only for verified activity (for example sharing that moves along the bus's route at bus speeds, or a bus number confirmed by another rider or by us). Unverified activity earns nothing.
• Daily caps and point values are shown in the app and may change.
• A free ticket means that we buy a KSRTC/KKRTC/NWKRTC ticket for you, or reimburse one, up to the value shown in the app (currently ₹300), after you request a redemption and we verify it. Fulfilment is at our discretion and may take a few days. Points have no cash value and cannot be transferred.
• We may change, suspend or end the programme at any time. Fraud, multiple accounts or abuse leads to forfeiture of points and closure of the account.
• The programme is run by us, not by any transport corporation.

8. Acceptable use

Do not: scrape or bulk-download the Service with automated tools; interfere with its operation; attempt to access other users' data; use the Service for anything unlawful; reverse engineer the apps except where the law permits; or remove the attribution to OpenStreetMap and other data sources.

9. Intellectual property and data sources

The compilation, estimates, design and software of the Service are ours. Timetable data comes from the public departure sheets of the corporations; map data from OpenStreetMap (ODbL); business data from OpenStreetMap and user Submissions. You may link to any page and quote short extracts with attribution.

10. Advertising

The Service is free and funded by advertising served by Google (AdSense on the website, AdMob in the apps). We do not control the content of ads and are not party to any transaction between you and an advertiser.

11. Disclaimer and limitation of liability

The Service is provided “as is” and “as available” without warranties of any kind. To the fullest extent permitted by law, we are not liable for any indirect, incidental or consequential loss, or for any loss arising from reliance on information in the Service, from unavailability, or from the acts of other users. Where liability cannot be excluded, it is limited to ₹1,000.

12. Changes and termination

We may change the Service or these terms at any time; the current version is always on this page with the date below. Continued use after a change means you accept it. We may suspend or end the Service, or your access to it, at any time.

13. Governing law

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka.

14. Contact

Ask Bengaluru, Karnataka, India · hello@askbengaluru.com. Last updated: 6 October 2026.