Senior Manager- Growth

About Swiggy Instamart

Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 30000 + assortments / products to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful. Instamart has been operating in 100+ cities across India and plan to expand to a few more soon. We have seen immense love from the customers till now and are excited to redefine how India shops.

Within Instamart, the growth team is responsible for key metrics - OPD (Orders per day), user metrics (acquisition, retention and repeat) to drive growth and market share across key markets. The team liaisons with various cross functional teams across the organization to enable the same such as operations, marketing, supply chain and category. 

 

• Data backed problem solving: Ability to create a clear issue tree for a problem statement and create data backed hypotheses, actionable insights and propose initiatives to solve the same

• Voice of Customer: Run rapid surveys/immersions to explain the “why”; triangulate qual + quant into testable hypotheses and actionable insights.

• Cross functional execution: Work with stakeholders to enable metric movement in key initiatives; Ability to build strong working relationships cross org + enable execution via stakeholders (e.g. city growth teams, operations teams)

• Experimentation & causality: Design/read A/Bs and quasi-experiments as part of growth charter; define guardrails, and clear success criteria.

• Decision tools: Own self-serve dashboards for each initiative; maintain a clear source of truth for growth input and output metrics.

• Planning and budgeting: Quarterly / monthly planning and reporting of impact / spends on key initiatives; Liasoning with planning + business finance for the same 

 

• Bachelor's degree in engineering, Mathematics, Statistics or related technical degree (OR) Master’s degree (MBA) (OR) Chartered Accountant (CA)

• 3-5 years’ experience preferably in a growth, category, consulting, analytics or environment.

• Proficiency in MS Office tools such as Excel, Powerpoint is mandatory

• Proficiency in SQL is mandatory

• Immense sense of ownership and execution excellence.

• Excellent analytical, problem-solving, presentation and communication skills.

• Demonstrated ability to work in a rigorous fast-paced environment with multiple senior stakeholders.

" We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law"

Visit our tech blogs to learn more about some the challenges we deal with: https://medium.com/swiggy-bytes

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.