Job description
About Us
Build the future of banking.
Zeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.
Our Impact and Growth
Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard , and other reputed strategic investors, we reached a valuation of $2 billion in Jan 1, 2025 .
Our Product Lines
Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:
Product
Description
Tachyon
Our cloud-native banking stack built for population-scale systems
Cipher
Our unified authentication platform for secure, high-volume banking environments
Digital Credit as a Service
Enabling banks to launch credit lines on UPI
Elena
Our intelligent and conversational AI platform for banking
Pixel
India’s first digital-native credit card, launched in partnership with HDFC Bank , for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024
Sparrow
The leading card experience for non-prime cardholders in the US
…and more across cards, payments, lending, and core banking.
Our Culture and Values
We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work .
If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.
Learn More About Zeta
If you would like to learn more about how we have grown and evolved over the years, watch our journey here . You can also explore our website and follow us on LinkedIn , Instagram, YouTube , and X .
About the Role
We are looking for a senior technology leader to lead Zeta’s digital transformation across its Enterprise Applications, Software Solutions, Integration, AI, IT Infrastructure, and Operations landscape.
The role sits at the intersection of enterprise applications, software engineering, integration architecture, AI-enabled automation, IT infrastructure, service management, cybersecurity, and technology operations . The leader will ensure that Zeta’s technology ecosystem is integrated, scalable, secure, reliable, and aligned with business objectives.
The primary charter is to connect and optimize the existing technology ecosystem — integrating SaaS, on-premise, cloud, legacy, and internally developed applications; building bridge systems and software solutions where required; and selectively applying AI and automation to improve workflows, data movement, operational efficiency, and user experience.
Alongside this, the role provides strategic and operational oversight of IT infrastructure and IT operations , including networks, endpoints, cloud, Microsoft 365, service desk, application support, reliability, security, and technology governance.
Responsibilities
Enterprise Applications & Technology Strategy
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Own the roadmap for the organization's Enterprise Application ecosystem, including SaaS, on-premise, cloud, legacy, and internally developed applications.
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Oversee business-critical platforms including Project Management, Collaboration, HRMS, Payroll, ATS, LMS, Telephony, and internally developed applications.
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Evaluate existing technology capabilities and determine whether requirements should be addressed through configuration, integration, automation, AI, or custom software development .
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Drive application lifecycle management, modernization, consolidation, and optimization.
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Lead technology evaluations, vendor selection, RFI/RFP processes, POCs, negotiations, renewals, and vendor performance management.
Software Development, Integration & Bridge Systems
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Lead and mentor application and software engineering teams responsible for developing, integrating, and supporting business-critical solutions.
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Oversee the complete software lifecycle from requirements and architecture through development, integration, testing, deployment, and operations .
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Define and oversee enterprise integration architecture across applications, including APIs, middleware, data pipelines, SSO, event-driven integrations, and workflow orchestration.
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Identify gaps between existing platforms and oversee the development of bridge applications, middleware, APIs, and integration services to connect disparate systems.
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Ensure new applications and solutions integrate into the broader enterprise ecosystem rather than creating additional technology silos.
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Establish standards for software architecture, development, testing, security, deployment, observability, and maintainability.
AI & Intelligent Automation
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Identify practical opportunities to apply AI, AI agents, LLMs, intelligent automation, and workflow orchestration across the existing application ecosystem.
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Use AI to enhance application integration, automate data movement and business processes, and create intelligent interfaces between systems.
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Oversee the development of AI-enabled bridge solutions that can interpret, transform, route, and orchestrate information across multiple applications.
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Evaluate AI solutions alongside conventional integration and automation approaches, selecting the appropriate technology for each business problem.
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Establish appropriate governance around AI, data access, security, privacy, and operational reliability.
IT Infrastructure Strategy & Operations
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Provide strategic and operational oversight of the organization's IT infrastructure , including networks, endpoints, cloud services, collaboration platforms, Microsoft 365, identity, and core technology platforms.
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Ensure infrastructure is scalable, resilient, secure, and capable of supporting the organization's application and digital transformation roadmap.
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Partner with infrastructure and engineering teams to design and maintain reliable application and infrastructure environments.
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Oversee infrastructure modernization, cloud adoption, capacity planning, lifecycle management, and technology resilience.
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Ensure infrastructure architecture supports the organization's integration, software, data, and AI initiatives.
IT Operations, Service Management & Reliability
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Provide leadership across IT Operations, Service Desk, Application Support, Infrastructure Operations, and technology service management .
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Ensure high availability, reliability, performance, and supportability across applications, infrastructure, integrations, and critical technology services.
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Establish and monitor SLAs, operational KPIs, incident management, problem management, change management, release management, and service improvement processes.
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Establish appropriate monitoring and observability across applications, APIs, integrations, infrastructure, and AI-enabled workflows.
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Drive automation and data-driven operational practices to improve service quality and reduce manual intervention.
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Ensure a strong employee technology experience across the organization.
Security, Compliance & Technology Governance
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Ensure application, infrastructure, integration, data, and
Posting text © Zeta, shown from its public careers page for reference; the employer's page is the authoritative version. Posted 2026-07-17; listed here until 2026-09-15 unless the employer closes it earlier.
